TERMS OF SERVICE
Our Cancellation/Refund Policy
Please note there is a NO REFUND policy on all Earth & Pine Outdoor special events. A refund will be only be issued to participants if the event is canceled by the event coordinator due to insufficient enrollment or extreme weather conditions. If an event is canceled prior to start date, participants will be notified via email and/or phone and a full refund will be processed.
If there are trail closures due to bear activity or other unforeseen events, we may offer an alternate location with a comparable experience.
Your Privacy is Important to Us
During the Eventbrite booking process will ask you for your full name, e-mail address and phone number so that we may contact you in case the event is canceled or to update you of an alternate location if there is a trail closure. We will also be sending you an email closer to the event to confirm the details and to outline what you may need to bring.
We will never share any of your information with another organization, nor will you receive communication from us that does not pertain directly to the event.
We recommend that you take the time before the event, or even before your ticket purchase, to thoroughly review this legal document.
Anyone participating in an Earth & Pine Outdoor event must complete a liability waiver, including minors. In the case of minors, it is very important that a parent or guardian also reads and signs the waiver. The waiver will be signed at the trailhead in the presence of your guide once you have received your pre-trip briefing.